Frequently Asked Questions

What is relationship coaching and how does it work?

Relationship coaching is a practical and forward-focused process that helps you improve communication and connection and understanding within your relationship. We work together in real time to identify patterns and build new ways of relating that feel healthier and more effective.

How is relationship coaching different from counselling or therapy?

Relationship coaching focuses on the present and future rather than analysing the past in depth. It’s an active and collaborative process where I guide and challenge and support you to create change during the session rather than simply reflecting on it.

What issues can relationship coaching help with?

Relationship coaching can support with communication problems and recurring arguments and feeling disconnected and rebuilding trust and navigating change and strengthening emotional intimacy.

Do all partners need to attend relationship coaching?

Yes. Relationship coaching is designed as a shared process and works best when both partners are involved so we can work directly with your dynamic in real time. If we identify that additional individual coaching would be beneficial at any stage we can agree this together as part of the process.

How quickly will we see results from relationship coaching?

Many couples notice shifts within the first few sessions because we work actively with your patterns in real time. Lasting change develops through consistency and applying what you learn between sessions.

Can relationship coaching support ethical non-monogamous relationships?

Yes. Relationship coaching can support ethical non-monogamous relationships including open relationships and polyamory. The focus is on creating clarity and strengthening communication and maintaining trust across all partners involved. We work with your agreed relationship structure to explore boundaries and expectations and emotional needs so that everyone feels heard and respected. The aim is to build secure and honest connection within whatever relationship model you choose

Have another question? Please use the form below and I will respond to your query

Privacy Policy V2.2

Effective Date: 01/06/2026

Privacy Policy

At Mente Relationship Coaching ("I", "me", "my") I am committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how I collect, use, store and protect your personal information when you engage with my relationship coaching services or visit my website.

If you have any questions about this Privacy Policy or how your information is used, please contact me.

Information I Collect

Depending on the services you use, I may collect:

  • Your name

  • Email address

  • Telephone number

  • Postal address (where applicable)

  • Information you provide through my website contact form

  • Information shared via email, telephone or social media

  • Coaching notes and recordings

  • Health information and other sensitive personal information you choose to share that is relevant to our coaching relationship

I only collect information that is necessary to provide my coaching services effectively.

How I Collect Your Information

Your information may be collected when you:

  • Complete a contact form on my website

  • Contact me by email

  • Call or message me by telephone

  • Contact me through social media

  • Book coaching sessions

  • During coaching sessions

How I Use Your Information

I use your personal information to:

  • Respond to your enquiries

  • Arrange appointments

  • Deliver relationship coaching services

  • Maintain appropriate coaching records

  • Communicate with you about appointments and services

  • Meet my legal and professional obligations

  • Improve my services

I will never sell your personal information.

Special Category Data

Relationship coaching often involves discussing personal circumstances, emotional wellbeing and relationship issues.

Where you voluntarily provide health information or other sensitive personal information, I process this information only where necessary for the provision of coaching services and with appropriate safeguards in place

Lawful Basis for Processing

Under UK GDPR I rely on one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Legitimate interests in providing coaching services

  • Compliance with legal obligations

Where special category data is processed, I do so in accordance with the additional requirements under UK GDPR.

How Your Information Is Stored

I take appropriate technical and organisational measures to keep your personal information secure.

Information may be stored electronically and, where applicable, in paper records. Access is restricted to me unless disclosure is required by law.

How Long I Keep Your Information

I retain your information only for as long as necessary to provide my services, comply with legal obligations or resolve disputes.

When information is no longer required it will be securely deleted or destroyed.

Sharing Your Information

Your information will not be shared with third parties unless:

  • You have given your permission

  • It is necessary to comply with a legal obligation

  • There is a safeguarding concern where disclosure is required by law

  • It is necessary to protect someone's vital interests

Your Rights

Under UK GDPR you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Restrict or object to processing in certain circumstances

  • Withdraw consent where processing is based on consent

  • Request a copy of the information I hold about you

To exercise any of these rights, please contact me using the details above.

Website Cookies

My website may use cookies to improve your browsing experience and understand how visitors use the site.

You can control or disable cookies through your browser settings.

Complaints

If you are unhappy with how I handle your personal information, I would appreciate the opportunity to resolve your concerns first.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.